EPS fire emergency power supply

We have a 24-hour after-sales service hotline, after receiving customer's after-sales request, we will make an initial response within 2-4 hours. For emergencies, we will arrange technicians to rush to the scene in the shortest possible time, the specific time depends on the geographical location of the customer, but we will do our best to ensure that we arrive at the scene within 24 hours (domestic) to solve the problem.

Our after-sales service is very comprehensive. The first is the free repair and replacement service during the warranty period. If the equipment has quality problems during the warranty period, we will respond in time and repair or replace the faulty parts free of charge. Secondly, we provide lifelong technical support, whenever customers encounter technical problems related to equipment, you can contact our technicians, we will provide solutions. In addition, we can also provide regular equipment maintenance services according to customer needs, including equipment cleaning, inspection, fastening screws, electrical performance testing and other content, in order to extend the service life of the equipment.

After the equipment is installed, debugging is a key step to ensure its normal operation. We will arrange professional technicians to carry out debugging, or provide customers with detailed debugging guidelines. The debugging mainly includes the measurement and setting of electrical parameters, such as the detection and calibration of voltage, current, frequency and other parameters; Testing of various protection functions, such as trigger test of overcurrent protection, short-circuit protection, grounding protection and other functions; And the communication function test of the equipment (if the equipment has a communication interface) to ensure that it can communicate with the host computer or other monitoring systems normally.

The installation of our complete sets of switchgear has certain technical requirements, and it is best to be operated by professional electrical installers. However, we will provide a detailed installation manual and operating guide, which includes the installation steps of the equipment, electrical connection diagram, safety precautions and so on. During the installation process, if you encounter any problems, our technical support team can also provide remote guidance or on-site installation services.

The creepage distance of the switchgear insulation support is greater than 240mm, and it has passed the special "condensation test" performance test, proving that it has good application under the cold conditions in northern Europe and the hot environment in southern China, showing good adaptability to various application conditions.

Our products have several significant advantages. First, in terms of technological innovation, we invest a lot of resources in research and development and have our own patented technologies, such as in intelligent control and protection systems, which enable more accurate fault diagnosis and rapid protection of our equipment. Second, in terms of quality, we have established a sound quality management system, from raw material procurement to finished products, every link is strictly controlled to ensure that product quality is higher than the industry standard. Third, customized services, we can according to the special needs of customers, such as special electrical parameters, cabinet size and functional requirements, to provide personalized complete sets of switchgear solutions.

Our switchgear sets are designed with high reliability in mind. First of all, the selected key components are from well-known brands such as Schneider, ABB, Siemens, etc., and have gone through strict quality testing to ensure stable performance. Secondly, our equipment in the production process, follow the strict production process and quality control standards, each process is inspected by professional personnel. In addition, we also carried out a variety of reliability tests on the equipment, such as voltage test, short circuit withstand current test, etc., to ensure that the equipment can work stably and reliably in long-term operation.

For low-voltage switchgear sets, the rated voltage is generally between 380V-690V, and the rated current can range from hundreds of amps to thousands of amps, depending on the model and design specifications of the product. The rated voltage of high-voltage switchgear sets is common 10kV, 35kV, etc. The rated current ranges from hundreds of amps to thousands of amps according to different application scenarios and equipment requirements, such as the rated current of 12kV switchgear may be between 630A-3150A.

complete set of switchgear includes circuit breaker, isolation switch, load switch, current transformer, voltage transformer, fuse, bus, relay protection device, measurement and control device, operating mechanism and various cabinets, etc. These components work together to control, protect and distribute electrical energy. For example, a circuit breaker is used to cut and switch on a circuit, a current transformer is used to measure the amount of current in a circuit, and a relay protection device can act quickly in the event of a fault to protect equipment and lines.

Our company produces many types of complete switchgear sets, including low voltage switchgear sets (LMNS low voltage cabinet, SIVACON 8PT low voltage cabinet, Blokset low voltage cabinet, MD_max low voltage cabinet, iLMNS intelligent low voltage cabinet, GCS, GGD), high voltage switchgear sets (: KYN61-40.5 type medium voltage distribution switchgear, KYN28-12 type medium voltage distribution switchgear, KYN28-24 type medium voltage distribution switchgear, LJ-XGN-12 type solid insulated AC metal closed switchgear), busbar trough, pre-installed substation, power supply equipment (GZDC type DC screen, EPS fire emergency power supply), etc. These devices can be selected according to different voltage levels, uses and use environments.